Privacy Policy for telumlithhelos.com
Protecting your information with transparency and care
Introduction to your privacy
At telumlithhelos.com, we are committed to maintaining the confidentiality and security of your personal information. We process data in compliance with Australian and international privacy standards.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. Please read it carefully to understand our practices.
What information we collect
We collect information directly from you and automatically through your use of our site to enhance your experience and meet legal obligations.
Information you provide directly
- • Contact details such as name and email address
- • Details submitted via forms or enquiries
- • Information provided during consultations
- • Feedback or responses to surveys
- • Other information you choose to share
Information collected automatically
- • Device and browser type for compatibility
- • IP address and location data
- • Usage data, including pages visited
- • Cookie and tracking technology data
- • Time and date of website visits
How we use your information
Information helps us provide services, improve user experience, and comply with legal requirements. We do not sell your data.
- • Processing enquiries and requests
- • Providing consultations and support
- • Improving website functionality
- • Analysing usage for site improvements
- • Communicating relevant updates
- • Fulfilling regulatory obligations
- • Protecting against misuse or fraud
Our promise: We take your privacy seriously and use robust safeguards to protect your data. Your trust is our priority.
How information is shared
We may share your data with trusted service providers and to meet legal or regulatory requirements. No personal data is sold to third parties.
Service providers
We use third-party providers for secure hosting, analytics, and communication tools, each bound by confidentiality agreements.
Legal obligations
We may disclose information to comply with legal requirements or government requests.
Anonymous statistics
We may use and share aggregated, anonymised data for reporting or analytic purposes.
Your privacy rights
You have the right to access, correct, or request deletion of your personal information. Contact us to exercise your rights.
- • Right to access personal data held
- • Right to request corrections
- • Right to request data deletion
- • Right to data portability
- • Right to object to certain uses
- • Right to restrict some processing
To exercise your rights or ask questions, please contact us using the information provided in this policy.
How we protect your data
We use technical and organisational measures to safeguard your data against unauthorised access or misuse.
Technical measures
- • Encryption of data in transit
- • Secure access controls
- • Regular software updates
- • Firewall and monitoring
Organisational measures
- • Staff training on privacy
- • Confidentiality agreements
- • Access limited by role
- • Regular audits and reviews
Data retention practices
We retain information only as long as necessary for the purposes outlined or to meet legal obligations.
- • Client account details are stored securely
- • Consultation notes are retained as needed
- • Correspondence kept per regulation
- • Transaction records stored securely
- • Preference data maintained with consent
Data is reviewed regularly and deleted when no longer required.
International data transfers
Some service providers may store or process data outside Australia, subject to strict safeguards.
- • Standard contractual clauses
- • Compliance with privacy laws
- • Data minimisation practices
- • Ongoing risk assessments
Cookies and tracking technology
We use cookies to enhance functionality and analyse usage. See our Cookie Policy for more details.
Types of cookies used
- • Enable core features and security
- • Monitor and improve speed
- • Remember preferences
- • Support advanced features
You may control cookies via your browser settings.
Changes to this Privacy Policy
We may update this policy from time to time. Any changes will be posted here with an updated date.
- • Policy changes posted online
- • Direct notification for major updates
- • Date of last revision included
- • Continued use constitutes acceptance
Please visit this page periodically for updated information.
Contact regarding privacy
If you have any questions about this policy or your rights, please contact us.
telumlithhelos
34 Welshpool Road, Welshpool, WA 6106 Australia
Phone: +61 8 9108 4630
Email: content@telumlithhelos.com
Last updated September 14, 2025
Effective from September 14, 2025